Amvik eBook Solutions

Service design has established itself as a practice that enables industries to design and deliver their services with a human-centred approach. It creates a con

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of desig

This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successfu

"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of desig