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For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the publi

First Published in 2017. Routledge is an imprint of Taylor & Francis, an Informa company.

For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the publi

Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the

This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (inclu