Conflict Management and Resolution provides students with an overview of the main theories of conflict management and conflict resolution, and will equip them t
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict ma
Commerce is inherently complex and the sums of money involved can be astronomical, so it is no surprise that conflicts and disputes are all too common. There ar
Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind