Amvik eBook Solutions

This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process impro

"The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling

The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly us

Forewords by Mikel J. Harry, Ph.D. and Dr. K.K. Nohria Continuous permanent improvement (CPI) is not a new ism. The purpose of this book is not to expound any n

During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Jap