Silence—scary, inviting, or both? What do you do with silence? And what if silence was a language we could learn to read, hear, and even speak? This book invi
Marion Shilling began her career as a silent film ingenue for MGM and went on to play heroines in Westerns of the 1930s. Stage actress Esther Muir made the tran
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated fo
Top consultant Sarah Beaulieu offers a five-part framework that enables employees to have difficult but necessary conversations about sexual harassment and viol
Turn Uncomfortable Conversations into Meaningful Dialogue If you believe that talking about race is impolite, or that "colorblindness" is the preferred approach