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Customer Knowledge Management: People, Processes, and Technology
Language: en
Pages: 386
Authors: Al-Shammari, Minwir
Categories: Computers
Type: BOOK - Published: 2009-03-31 - Publisher: IGI Global

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"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key
Aligning People, Process and Technology in Knowledge Management
Language: en
Pages: 140
Authors: Stephanie Barnes
Categories: Knowledge management
Type: BOOK - Published: 2011 - Publisher:

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Customer-Centric Knowledge Management
Language: en
Pages: 315
Authors: Minwir Al-Shammari
Categories: Customer relations
Type: BOOK - Published: 2011-07-01 - Publisher: Information Science Reference

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"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic a
Customer Knowledge Management
Language: en
Pages: 152
Authors: Silvio Wilde
Categories: Business & Economics
Type: BOOK - Published: 2011-01-04 - Publisher: Springer Science & Business Media

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Managing and transferring knowledge - at the right time, in the right place and with the right quality for customers - enables companies to survive in times of
Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation
Language: en
Pages: 424
Authors: Al-Shammari, Minwir
Categories: Business & Economics
Type: BOOK - Published: 2010-09-30 - Publisher: IGI Global

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Knowledge Management in Emerging Economies: Social, Organizational and Cultural Implementation seeks focuses on knowledge management theoretical models and empi