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Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies

Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies

The proper understanding and managing of project risks and uncertainties is crucial to any organization. It is paramount that all phases of project development

Customer satisfaction is a pivotal component to any business that provides goods or services to the public. By effectively managing the flow of products, busine

Driven by rapidly changing business environments and increasingly demanding consumers, many organizations are searching for new ways to achieve and retain a com