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A book for business people who want to reduce bad debts while maintaining customers’ goodwill. The book shows how you can put in place processes and systems t
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Who doesn't get hardcore, tough customers? They are a part of life and their numbers are increasing. Depending on your job you may call them 'customers' , 'pati
Stir-Frying to the Sky's Edge
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Winner of the 2011 James Beard Foundation Award for International Cooking, this is the authoritative guide to stir-frying: the cooking technique that makes less