Amvik eBook Solutions

Case studies of The Vanguard Method being used to deliver radical change in the public sector

This latest collection of Case Studies spells out the kind of dramatic performance improvements that have been consistently achieved in the NHS, the emergency s

John Seddon explains how successive governments have failed to deliver what our public services need and exposes the devastation that three decades of political

In this important book, Richard Davis looks at the issue of 'responsibility' in public services - on both the government's part and that of the users. While gov

In this important book, Richard Davis looks at the issue of ‘responsibility’ in public services – on both the government’s part and that of the users. W