Quality accreditation in higher education institutions (HEIs) is currently a buzzword. The need to maintain high-quality education standards is a critical requi
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an in
This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspective
Quality assurance in higher education and E-learning are current and topical, yet seldom overlap (Arbaugh, J. B., 2004). Higher education institutions are facin