First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are curre
First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are curre
First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are curre
This book focuses specifically on quality assurance in the social work and social care context. Designed for managers and practitioners responsible for quality