The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conv
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conv
Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effect
In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confide
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated fo