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Elevating Customer Service in Higher Education provides an in-depth guide by three practitioners with decades of combined experience in the higher education and
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Highlight the assets of English Learners in your classroom Students do better in school when their voices are heard. For English Learners, that means not only s
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This book shares advice, how-to's, validations, and cautionary tales based on minoritized students' recent experiences in doctoral studies. From the personal to
Focus
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In this 2nd edition of Focus: Elevating the Essentials to Radically Improve Student Learning, Mike Schmoker extends and updates the case that our schools could
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Educational leaders must institutionalize, implement, execute, and review initiatives to ensure graduate programs exceed performance metrics of educator quality