This book is the first of its kind – a global overview of extant research on ethics in small and medium sized enterprises. While vast amounts of corporate mon
This Open Access book, Responsible innovation provides benefits for society, for instance more sustainable products, more engagement with consumers and less anx
Industrialisation has brought great benefits to humankind but now, after 200 years of fossil fuel use, land clearance and pollution, the planet’s boundaries a
A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers — this, in turn, re