In an increasingly dynamic and competitive world, organizations of all kinds are continually looking for leaders who can most effectively inspire others to impr
Exceeding Expectations: Mastering Customer Experience in the Modern Marketplace is a comprehensive guide for understanding and elevating Customer Experience (CX
Highlights abilities rather than deficits of people with learning disabilities, based on open-ended interviews with 71 successful adults with learning disabilit
When’s the last time you picked up a business book that was so engaging you couldn’t put it down? Steve Difillippo was only 24 when he opened his first Davi