Based On The Research Findings From A Wide Variety Of Healthcare Providers, Clinic Administrators And Practice Managers, this resource Provides Simple, Easy-To-
The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions e
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improv
The fully revised and updated version of this successful Handbook is welcomed by management scholars world-wide. By bringing together the latest approaches from
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and produ