Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy cust
Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomer
This book not only explains QFD fundamentals clearly and concisely, it takes you well beyond the basics to provide the advanced techniques, specific information
This work integrates two important issues that are shaping the future of businesses: total quality management (TQM) and environmental management. It presents th
BACKGROUND There is an increasing awareness that 'time to market' is the key competitive issue in the manufacturing industry today. The global markets are deman