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Policy instruments should be clear, succinct, and respectful. This book will make you rethink the way you write policies, guidelines, regulations, and similar d

Often organizations claim to hold "respect for others" as a core value, but when you look at their policy documents, the story is different. Whether they call t

A short, concise and user-friendly guide to the essential procedures of conducting a meeting, written by the authors of Robert's Rules of Order Newly Revised, t

Now in its 3nd edition, we've expanded this book's size by a third with more great quotes! The Audience Book of Theater Quotations is a lifelong labor of love b

In her entertaining and edifying New York Times bestseller, acclaimed author Francine Prose invites you to sit by her side and take a guided tour of the tools a