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The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Dra

An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, th

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business et

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism indust