Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organ
Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organ
This volume presents a clear and practical explanation of statistical thinking without the typical equations and formulas. It aims to bridge the gap from concep
Compiling extensive research findings with real insights from the business world, this must-read book on performance appraisal explores its evolution from the c
This volume examines the different ways in which businesses can improve performance by cultivating more employee involvement in their jobs and in the organizati