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This book features the most current information on quality issues, tools, and strategies. With momentum building across the U.S. healthcare system to improve pa
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In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and execu
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Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world
Introduction to Health Care Quality
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Introduction to Health Care Quality explores the issues of quality management in today's health care environment, and provides clear guidance on new and perenni