Focusing on managing for quality, this text features the real-world problems that confront managers, designers, engineers, marketers, operations personnel, user
Focusing on managing for quality, this text features the real-world problems that confront managers, designers, engineers, marketers, operations personnel, user
J.M. Juran, whom Business Week calls, "the man who taught Japan how to manage for quality", presents a new, exhaustively comprehensive approach to planning, set
For decades, Juran's Quality Handbook has been the one essential reference in quality management and engineering—the ultimate authoritative source of answers
Juran's Quality Planning and Analysis provides students and professionals with an authoritative treatment of the subject that goes beyond statistical techniques