Economic globalization is transforming practically every service sector. The legal industry that has long remained insulated too has not remained untouched by t
Examines the shift in leading companies in India towards greater 'value added' and innovative work. Is the move towards greater levels of innovation the future
Global sourcing is a complex area, and one that managers must get to grips with as business investment in outsourcing continues to climb. This book provides inv
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO