Amvik eBook Solutions

This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in tra

Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to c

This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to pro

Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugo