An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who h
As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two ma
This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents
We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. T
Social Work Case Management: Case Studies From the Frontlines by Michael J. Holosko is an innovative book that equips readers with the knowledge and skills they