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Patient Satisfaction
Language: en
Pages: 286
Authors: Irwin Press
Categories: Medical care
Type: BOOK - Published: 2006 - Publisher:

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The book explores the patient's perception of care to identify the drivers and implications of patient satisfaction. ... . The second edition offers significant
Measuring Patient Satisfaction for Improved Patient Services
Language: en
Pages: 210
Authors: Stephen Strasser
Categories: Medical care
Type: BOOK - Published: 1991 - Publisher:

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Measuring and Improving Patient Satisfaction
Language: en
Pages: 548
Authors: Patrick J. Shelton
Categories: Organizational change
Type: BOOK - Published: 2000 - Publisher: Jones & Bartlett Learning

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Measuring and Improving Patient Satisfaction provides a detailed "how-to" approach to establishing an effective patient satisfaction measurement program. The re
Patient-Reported Outcomes in Performance Measurement
Language: en
Pages: 97
Authors: David Cella
Categories: Medical
Type: BOOK - Published: 2015-09-17 - Publisher: RTI Press

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Patient-reported outcomes (PROs) are measures of how patients feel or what they are able to do in the context of their health status; PROs are reports, usually
Healthcare Administration for Patient Safety and Engagement
Language: en
Pages: 343
Authors: Rosiek-Kryszewska, Aleksandra
Categories: Medical
Type: BOOK - Published: 2018-02-09 - Publisher: IGI Global

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Ethical medical treatment is an important aspect of healthcare that is affected by multiple influencing factors in, both private and public, medical organizatio