Download or read book Strategic Management of Information and Communication Technology written by National Research Council and published by National Academies Press. This book was released on 2007-09-24 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.