Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfacti
An exploration of the theoretical and philosophical background of performance development, this edited collection focuses sharply on the practical aspects assoc
This new edition continues to emphasize the use of data envelopment analysis (DEA) to create optimization-based benchmarks within hospitals, physician group pra
Healthcare Organizations offer significant opportunities for change and improvement in their overall performance. Hospitals and clinics are generally large, com
PROVEN STRATEGIES FOR REVOLUTIONIZING HEALTHCARE SYSTEMS "If I had to sum up this book in one word, the word would be 'brilliant'! This is one of the most insig