Download or read book A Pragmatic Guide to Business Process Modelling written by Jon Holt and published by BCS, The Chartered Institute. This book was released on 2009 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: This expanded second edition shows how effective and accurate modelling can deliver a more complete understanding of a business. By applying the visual modelling techniques described here, it is possible to map an entire business, using the Unified Modelling Language (UML). Jon Holt covers all aspects of the BPM process, including analysis, specification, measurement and documentation. New chapters deal with the presentation of process information, enterprise architecture and business tools.