Download or read book Results-Oriented Cultures written by J. Christopher Mihm and published by DIANE Publishing. This book was released on 2003-07 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt: Executive performance mgmt. systems link individual performance to organizational goals. In Oct. 2000, the OPM amended regulations to require agencies to link senior exec. performance (SEP) with organizational goals; to appraise SEP by balancing organizational results with customer satisfaction, employee perspective, and other areas; and to use performance results as a basis for pay, awards, and other personnel decisions. Agencies were to establish these performance mgmt. systems by their 2001 SEP appraisal cycles. This report studied the BLM's, FHA's, IRS's, and VA's use of balanced expectations to manage SEP in order to identify initial approaches that may be helpful to other agencies in holding SEP accountable for results.