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Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to
The Seamless City
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The Seamless City

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E-Government is more about government than about “e”. This study explores the reasons for implementing e-government, the barriers to implementation, and how
Collaborative Networks for a Sustainable World
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v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.
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