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To the uninformed, surveys appear to be an easy type of research to design and conduct, but when students and professionals delve deeper, they encounter the vas

Lavrakas presents an applied approach to conducting telephone surveys. He details a highly routinized process for planning and implementing telephone surveys th

The classic survey design reference, updated for the digital age For over two decades, Dillman's classic text on survey design has aided both students and profe

This basic introduction to survey research for public administration is organised around the fundamental stages of the research process - planning, design, impl

- Thema des Buches sind methodische Ansätze für telefonische Umfragen - geschrieben von international tätigen Fachleuten aus Privatwirtschaft, Behörden und