The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in te
As a former telemarketer and telemarketing manager, Greg shares some expertise on telemarketing. This book can be used by anyone in business who uses the phone
Here are over 200 ready-to-use telemarketing scripts that can increase your effectiveness in every area of selling by phone. Included are openers that immediate
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center