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Type: BOOK - Published: 2015-05-06 - Publisher: Stanford University Press
Familiar modes of problem solving may be efficient, but they often prevent us from discovering innovative solutions to more complex problems. To create meaningf
Language: en
Pages: 218
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Type: BOOK - Published: 2013-03-13 - Publisher: Rosenfeld Media
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you de
Language: en
Pages: 146
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Type: BOOK - Published: 2015 - Publisher: Stanford Briefs
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Pages: 1341
Pages: 1341
Type: BOOK - Published: 2018-01-02 - Publisher: "O'Reilly Media, Inc."
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu
Language: en
Pages: 177
Pages: 177
Type: BOOK - Published: 2013-04-08 - Publisher: Berrett-Koehler Publishers
A practical guide to fostering innovative insights and solutions for yourself and your organization—including online skill-building exercises. We have all exp
