Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described a
This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offe
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This book is composed by the papers written in English and accepted for presentation and discussion at The 2023 International Conference on Information Technolo
Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive ins