Download or read book The Performance Appraisal Question and Answer Book written by Richard C. Grote and published by AMACOM/American Management Association. This book was released on 2002 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.