Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and in
This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve
This provocative new book will help you design and implement the most effective library user education possible--one that builds on basic library use skills thr
Information in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library serv
How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of user