Built on a solid foundation of current research in the field,Usability Testing and Research provides a comprehensive, up-to-date perspective in this increasingl
Usability Testing for Survey Research provides researchers with a guide to the tools necessary to evaluate, test, and modify surveys in an iterative method duri
Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides
Usability Testing Essentials presents a practical, step-by-step approach to learning the entire process of planning and conducting a usability test. It explains
Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the per