A Career in Customer Service and Tech Support

A Career in Customer Service and Tech Support
Author :
Publisher : The Rosen Publishing Group, Inc
Total Pages : 82
Release :
ISBN-10 : 9781477778876
ISBN-13 : 147777887X
Rating : 4/5 (76 Downloads)

Book Synopsis A Career in Customer Service and Tech Support by : Jeff Mapua

Download or read book A Career in Customer Service and Tech Support written by Jeff Mapua and published by The Rosen Publishing Group, Inc. This book was released on 2014-12-15 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.


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