Salient Features:· Explanation of the concept and frameworks of CRM systems· Comprehensive discussion on the main components of Siebel application modules, op
In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will
Guide to Cloud Computing for Business and Technology Managers: From Distributed Computing to Cloudware Applications unravels the mystery of cloud computing and
"In this book, Vivek Kale makes an important contribution to the theory and practice of enterprise architecture ... this book captures the breadth and depth of