This book examines the process of assessing if and how well students and library users are learning from the resources the library provides. The book provides d
Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to
Adresses the art of controlling and updating your library's collection. Discussions of the importance and logistics of electronic resources are integrated throu
Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian w
In this book, the author attacks these and other pressing issues facing today's academic librarians. Her trailbrazing strategies centre on keeping the customer'