Public Transport and Its Users
Author | : Martin Schiefelbusch |
Publisher | : Ashgate Publishing, Ltd. |
Total Pages | : 340 |
Release | : 2009 |
ISBN-10 | : 0754674479 |
ISBN-13 | : 9780754674474 |
Rating | : 4/5 (79 Downloads) |
Download or read book Public Transport and Its Users written by Martin Schiefelbusch and published by Ashgate Publishing, Ltd.. This book was released on 2009 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.