It will be people's behavior, and the West's ability to understand, interpret and influence that behavior which will become the defining characteristic of resol
Based on extensive empirical research examining behavioural conflict at work, this book gives a much-needed insight into the current law that regulates workplac
This paper represents nearly two years of work and active consideration - both in the academic domain and in the field of conflict - of the problems confronting
This book is suitable for an academic readership, and with its frequent use of figures and its glossary, the book could also be a source for students and practi
This book is about reactions to interpersonal conflict such as avoiding, negotiating, and fighting. It breaks away from the prevailing assumption that conflict