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With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmar

This book provides the reader with inside knowledge about the application and workability of the concept of benchmarking in different industrial contexts. It ta

by Bob Camp The business improvement topic and quality tool called benchmarking is becoming widely understood and broadly applied. There are now applica firms t

"In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in–depth yet very accessible and readable explanation of t

Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attent