Communication Skills for the Environmental technician This book provides environmental technology students with an enjoyable way to quickly master the basic com
Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515) "Customer Service is Changing!" The message of 34 au
Career counselor Alan B. Bernstein helps you identify your interests and style by guiding you through the Birkman Career Style Summary.(TM) You will answer a se