Award-winning Customer Service

Award-winning Customer Service
Author :
Publisher : Amacom
Total Pages : 0
Release :
ISBN-10 : 0814474543
ISBN-13 : 9780814474549
Rating : 4/5 (43 Downloads)

Book Synopsis Award-winning Customer Service by : Renee Evenson

Download or read book Award-winning Customer Service written by Renee Evenson and published by Amacom. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.


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Providing the knowledge needed to complete the qualification, this textbook takes candidates through the five mandatory and three optional units of this award.