Amvik eBook Solutions

For readers of "Delivering Happiness" and "The New Gold Standard"--a revolutionary approach to understanding and mastering the customer experience from Forreste

Over the past several years, leading companies have entered a period of major marketing and operational adjustment and convergence, or intersection. It’s a re

There have been a number of professional and academic studies, in multiple industries, linking employee attitudes and behaviors with the value customers perceiv

Make customer value a C-Suite priority for lasting profits and growth While the Great Recession ravaged the balance sheets of long-standing leaders in their res

Due to various events, the availability of goods in retail is currently increasingly being restricted with the result that customers cannot find in food retail