Download or read book Delivering BPM Excellence written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2011-11-01 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book publicizes the winning case studies from the annual BPM awards. Now in their 19th year, the Global Awards for Excellence in BPM and Workflow recognize organizations that excel in implementing innovative Business Process Management solutions to meet strategic business objectives.