The omnichannel disruption that upended retail has finally come to the restaurant industry. Restaurateurs must shift how they think, behave, and invest to survi
The government reform expert and acclaimed author of The Solution Revolution presents a roadmap for navigating the digital government era. In October 2013, Heal
This book provides practical guidance for delivering and sustaining value and impact from digital content. Our digital presence has the power to change lives an
Deliver on your digital transformation by learning from the insights and experiences from organizations adapting their approaches to life in the digital world.
"Organisations that grew up on the web have changed our attitude to the services we rely on every day. We expect them to work, be simple, cheap or free. They ha