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Good customers expect excellent service. Increasingly, library customers are looking to online services instead of to the library for information. For every lib

Research Paper (postgraduate) from the year 2020 in the subject Organisation and administration - Public administration, , language: English, abstract: The main

Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exac

If you don't offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could sim

The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, a